How to Recruit, Retain and Develop the Best People

Many organisations have already lost employees before they start their first day of work.  Poor recruitment means that the person doesn't fit or lacks crucial skills/attributes to succeed in the role.  Of those employees who do fit, many more are lost because they do not feel properly managed or utilised, or that there is no career development available.  Effective people managers need to understand how to recruit, retain and develop staff to reduce turnover and poor performance and create a vibrant culture in their work area.  This course is intended as a quick fire introduction to best practice concepts of talent management.

How You Will Benefit

Managers who complete this two day programme of Robenny - School Of Business will be

• Equipped with the skills to undertake accurate structured interviews focused on relevant criteria, resulting in the recruitment of more effective employees.
• Have the ability to identify at risk employees and why they might leave, and manage the retention process through retention planning and effective conversations.
• Equipped with the tools to identify and manage employee development.

Who Should Attend
This course is intended for practicing managers, who hire and motivate staff, and who face any of the following issues:

• Are you hiring people that don't work out because they don't fit in or don't have the skills they claimed they did?
• Are you and/or your leaders using interview questions that are ineffective?
• Are you concerned about the legal issues surrounding recruitment interviewing?
• Are you finding out about job satisfaction issues too late, when an employee is ready to walk out the door? 
• Is your organisation losing some of its best and brightest employees? 
• Is turnover high because employees feel they're being under-utilised and will have greater opportunities elsewhere? 
• Do you know how to handle issues that come up in job satisfaction discussions?
• Are employees struggling to keep their knowledge and skills up-to-date? 
• Are you responsible for developing employees but have no idea how to begin? 
• How well do you measure and monitor the progress of development objectives, and do they have behavioural data to help?

What You Will Cover

Interviewing Skills - Based on Targeted Selection, the world's most accurate behavioural interviewing system, participants learn a range of skills that will ensure interviews are fair, accurate and viewed as positive experiences by unsuccessful as well as successful candidates. Targeted Selection provides participants with a structured interview methodology, interview management skills, and a data evaluation process that ensures judgements about candidates are based on objective job-related criteria.

Retaining Talent: Creating the Environment - participants explore the reasons people leave their roles, and the negative impact this has on organisations.  Five key retention drivers are introduced, and participants learn to use a tool that identifies how to leverage each driver to improve job satisfaction.  Participants learn how to hold effective "satisfaction check" discussions with employees, and how to build such techniques into an effective retention plan.

Guiding the Development of Others - This segment provides participants with the necessary skills and a practical process to develop talent.  It focuses on a leader's critical role before, during, and after the development plan.  Participants learn about the development cycle, and the need to link development to organisational outcomes. Tips and tools to build effective development plans are provided.